Terms of Service

1. Acceptance of Terms

By downloading, registering, or using the KaamAdda app or website (www.kaamadda.com), you agree to be bound by these Terms of Service and our Privacy Policy. If you do not agree, please do not use our platform.

These terms apply to all users — including job posters (clients) and registered workers.

2. What KaamAdda Is

KaamAdda is a free connection platform that helps:

• Clients find skilled local workers for their jobs
• Workers get discovered by clients near them

KaamAdda is NOT an employer, staffing agency, or service provider. We do not hire workers, pay workers, or take any commission from any transaction. We provide the connection only — all work agreements, payments, and arrangements are made directly between the client and the worker.

3. Eligibility

To use KaamAdda you must:

• Be at least 18 years of age
• Provide a valid Indian mobile phone number
• Provide accurate and truthful information during registration
• Not have had a previous KaamAdda account terminated for violations

4. Account Registration & Security

• You are responsible for maintaining the security of your account credentials (phone number, password, OTP codes).
• Never share your OTP with anyone. KaamAdda will never ask for your OTP via phone call, SMS, or email.
• If you believe your account has been compromised, contact us immediately at kaamadda.help@gmail.com.
• One person may register only one account. Multiple accounts for the same individual are not permitted.

5. Worker Registration

Workers registering on KaamAdda agree that:

• All information provided — name, skills, experience, location, category — is accurate and not misleading.
• Profile photos and work sample photos uploaded are genuine and represent your actual work.
• You are legally eligible to offer the services listed.
• You understand that customers may use KaamAdda's contact flow to call or message you when those options are available on your profile.
• KaamAdda reserves the right to remove any profile found to be fake, misleading, or abusive.

6. Posting Work / Jobs

Users posting work or job requirements agree that:

• The job description is genuine and accurately describes the work required.
• You will not post spam, duplicate listings, or misleading jobs.
• Work posts may be removed if they violate these terms or create a safety, spam, or abuse concern.
• Your contact number may be visible to workers who view or apply to your listing.

7. Prohibited Conduct

You must not use KaamAdda to:

• Post false, fraudulent, or misleading information
• Harass, threaten, or abuse any user or worker
• Impersonate any person or organisation
• Post illegal content or solicit illegal services
• Attempt to access, scrape, or extract platform data
• Send spam messages to workers or clients
• Offer or accept bribes, illegal payments, or money laundering
• Discriminate against any person based on religion, caste, gender, or region

Violation of these rules will result in immediate account suspension or permanent termination.

8. Platform Conduct — No Guarantees

KaamAdda connects users and workers but does not:

• Verify or vouch for the skills, qualifications, or background of any worker listed on the platform
• Guarantee the quality, safety, timeliness, or legality of any service provided by a worker
• Mediate, arbitrate, or resolve disputes between clients and workers
• Guarantee continuous platform availability (we aim for 99% uptime but may have maintenance windows)

You are responsible for your own due diligence before hiring or engaging with any worker. We recommend checking reviews, asking questions, and agreeing on scope and payment before work begins.

9. Limitation of Liability

To the maximum extent permitted by law, KaamAdda shall not be liable for any direct, indirect, incidental, or consequential damages arising from:

• Any agreement, dispute, or transaction between a client and a worker
• The quality or outcome of any service arranged through the platform
• Loss of data, income, or business opportunity
• Any conduct of any user on or off the platform

Your use of KaamAdda is entirely at your own risk.

10. Content Ownership & License

• You retain full ownership of any content you post on KaamAdda (profile photos, work photos, job descriptions).
• By posting content, you grant KaamAdda a non-exclusive, royalty-free licence to display, distribute, and promote your content on the platform and in marketing materials related to KaamAdda's services.
• You confirm that you own or have the right to share any content you post, and that it does not infringe any third-party copyright.
• We reserve the right to remove any content that violates these terms or our community standards.

11. Account Deletion & Termination

You may delete your account at any time:

• Mobile app: Mobile app: Settings → Delete Account
• Web: Web: Profile → Privacy & Security → Delete Account (www.kaamadda.com/users/profile?tab=privacy-security)

Deletion removes the active account immediately and cannot be reversed. Retained records are handled as described in the Privacy Policy.

KaamAdda reserves the right to suspend or permanently terminate any account — without prior notice — for:

• Violation of these Terms of Service
• Fraudulent, abusive, or harmful behaviour
• Repeated complaints from other users
• Any conduct that damages the platform or its community

12. Free Platform — No Fees

KaamAdda currently does not charge the following fees for core platform use:

• Registration fees
• Listing fees
• Commission on any work or payment
• Subscription charges

If this ever changes, registered users will be notified in advance with a minimum of 30 days' notice.

Independent Service Providers & Verification Status

Workers use KaamAdda as independent service providers. They are not employees, agents or representatives of KaamAdda. A “Mobile OTP verified” label only confirms control of the registered mobile number; it does not mean that KaamAdda has completed identity, police, criminal-record, qualification, skill or background verification.

Customers and workers must independently check suitability, identity and credentials, and agree the work scope, price, timing, payment and safety arrangements. KaamAdda does not promise employment, hiring, earnings, service availability or service quality.

Complaints & Safety Reports

Customers and workers can report fraud, abuse, unsafe conduct, misleading profiles, payment disputes or other concerns through the Contact page or by emailing kaamadda.help@gmail.com. Include your registered mobile number, the relevant profile or work reference, a description and supporting evidence. KaamAdda will acknowledge and review the report, may request more information, and may restrict content or accounts under these Terms. KaamAdda is not a court or arbitrator and cannot guarantee recovery of money or resolution of disputes between users.

Cancellation & Refund Position

KaamAdda currently does not process customer-to-worker payments and does not charge registration, listing, subscription or commission fees for core platform use. Therefore, KaamAdda currently has no platform payment to cancel or refund. Any advance, cancellation or refund agreed directly between a customer and a worker is their responsibility. If KaamAdda introduces a paid feature or processes payments later, the applicable price, cancellation and refund policy will be displayed before payment and updated in these Terms.

13. Changes to These Terms

We may update these Terms periodically to reflect changes in our platform or legal requirements. Updated terms will be posted at: www.kaamadda.com/terms-of-service with the revision date.

Continued use of KaamAdda after changes constitutes your acceptance of the updated Terms.

14. Governing Law & Disputes

These Terms are governed by the laws of India. Any dispute arising from these Terms or your use of KaamAdda shall be subject to the jurisdiction of the courts in India.

We encourage users to first contact us to resolve any concerns informally before pursuing legal action.

15. Contact Us

For any questions about these Terms of Service:

• Email:: kaamadda.help@gmail.com
• Response Time:: We review requests as soon as possible on business days.
• Website:: www.kaamadda.com/contact